4/6/2006
Please inspect all items immediately after receiving. We
hope you will be completely satisfied with your purchase. If you find within 15
days of receipt of your product that you do not wish to keep it, you may return
it unused by following our return procedure. Shipping charges are not
refundable unless the return is a result of our error. Return freight charges
are the responsibility of the buyer. Please note, free shipping advertised
prices do not indicate that there are not actual shipping cost. This indicates
that we will cover the shipping. In case of return or refusal, actual shipping
fees will be deducted. Items must be returned in their original packaging. All
returns must be authorized. Product that has been used are not to be returned
as they are none refundable. A 30% restocking fee will be assessed on returned
merchandise to compensate for repackaging, warehousing and administrative
labor. The return procedure is listed below. If an order is shipped and refused
or missed 3 attempted deliveries, buyer is responsible for round trip freight
charges and a restocking fee. For specific questions relating to returns or
warranty, please contact Customer Service department by "contact us
form."
Step 1: Contact Customer Service department by form to receive your
Return Merchandise Authorization number (RMA#). The RMA# is necessary for all
returns. Please indicate a reason for the return so we can better meet customer
needs in future.
Step 2: Note your RMA# on the packing slip and repack the item in the
original packaging. Be sure to include your packing slip with the returned
product. Do not write anything on the carton.
Step 3: Include your RMA# on the return label and ship the package back
to us via common carrier. Please provide us with the tracking number for your
shipment.
Step 4: We will contact you when the package has been received and
inspected. Provided a satisfactory return, we will credit your account for the
returned merchandise less the applicable restocking charges.
Please note, used, modified and fuel is
a none returnable product.